The recent 2006 China Call Center Summit Forum and 2006 Best Chinese Call Center Evaluation unveiled that ICBC's 95588 stood out from the participating enterprises and was simultaneously awarded two grand prizes of " China 2006 Best Nationwide Call Center Management Team " and "China 2006 Best Call Center Manager ".

The Best Chinese Call Center Evaluation is the annual conference of high standard in spectrum of call centers in Asia Pacific region. It is also an influential annual evaluation and award event in the sector in China. The evaluation in this year focuses on" systematic management for China call center and market opportunities for Asia Pacific call centers". The flying victory of ICBC in such evaluation event is a proof of its comprehensive and modern financial service mentality of channel variety, customization, and one-stop solution. It also blazes new trail for specialized management, which is well received by all walks of life. On this ground, ICBC further elaborates its customer service and customer care tasks to provide customers with E-banking services of higher quality.